Get trusted. Get Januar.
Get started as soon as possible. Book a chat, ask us by email, or start your onboarding today.
CVR-no.: 38891294
Effective as of April 13th 2025
These terms of service (hereinafter referred to as “Terms”) shall constitute a binding agreement between the Customer and JANUAR ApS, a company incorporated in Denmark, registered at Gothersgade 14, 4. sal, 1123 Copenhagen K, Denmark, with company registration number (CVR): 38 89 12 94 (hereinafter referred to as “JANUAR” ) and the Customer, being any legal person or entity either accessing an account via JANUAR.com including any subdomain of this website, via API or having signed an Order Form with JANUAR (hereinafter referred to as “Customer” ).
The Customer and JANUAR shall collectively be referred to as “Parties” and individually as “Party”.
2.1. JANUAR is a Danish Payment Institution, authorised and supervised by the Danish Financial Supervisory Authority (Finanstilsynet). JANUAR is also authorised as a crypto-asset service provider (CASP) pursuant to Regulation (EU) 2023/1114 on Markets in Crypto-Assets (MiCA), in respect of the crypto-asset services it provides, and is subject to supervision by the relevant competent authority in accordance with MiCA. The Customer may at any time contact JANUAR via email to support@januar.com.
2.2. The Customer wishes to open an account provided by JANUAR (the “Payment Account”) . Customers can access their accounts through our secure web interface. Access requires multi-factor authentication, including passwords and time-based one-time passwords (2FA).
2.3. The Customer wishes to send, transfer, convert and perform payments (the “Service”) through the Payment Account or Crypto Account and authorises JANUAR, as a regulated service provider, to execute or arrange the execution of such transactions on the Customer’s behalf, including through third-party financial institutions, liquidity providers, or infrastructure partners, in accordance with these Terms.
2.4. By signing up to use an account through JANUAR or signing an Order Form, the Customer agrees that they have read, understood, and accepted all the terms of service contained in the Terms.
2.5. At any time during the contractual relationship, the Customer can download the Terms on request on the JANUAR website.
2.6. These Terms are concluded in English. JANUAR reserves the right to answer requests in English.
2.7. These Terms may be amended at some point in time. The Customer will be notified. If those amendments are unfavourable to the Customer, JANUAR will provide the Customer with a 2 (two) months notice, unless dictated otherwise by law or a Supervisory Authority. The amendments shall be deemed accepted by the Customer at the end of the notice period. Changes in the exchange rate may take effect immediately when the changes are based on the reference exchange rate. Should the Customer notify JANUAR of its inability to accept the amendments, these Terms may be terminated by the Customer according to 11.6.
2.8. Relevant communications and changes will be communicated by JANUAR to the Customer as soon as possible via email. Minor communications, such as unplanned temporary unavailability of a service or feature, or launch of a new feature may be communicated via notification banner on the JANUAR Platform.
2.9. These Terms remain in effect indefinitely until either Party initiates Termination as outlined in Section 11.
2.10 JANUAR provides Services only to Customers established or operating within the European Economic Area (EEA). Use of the Services is prohibited for persons or entities connected to sanctioned or restricted jurisdictions, including the United States of America and countries listed on EU or UN sanctions lists. JANUAR may decline or terminate any relationship that would breach applicable sanctions or financial-crime laws.
2.11 JANUAR does not actively market or promote its Services outside the EEA. However, JANUAR may provide Services to Customers established outside the EEA who approach JANUAR on their own initiative. Such relationships are considered reverse solicitation and are subject to the same onboarding, compliance, and regulatory requirements as EEA customers.
3.1.1 The Payment Account is the primary account offered by JANUAR. Each Payment Account is a named account, meaning it is opened in the name of the Customer. This naming structure is mandatory and not optional, ensuring transparency and compliance with applicable regulatory requirements.
3.1.2 The Payment Account enables the Customer to send and receive funds from clients and third parties in accordance with JANUAR’s Payment and Transfer Services described below. Each Customer may hold multiple virtual IBANs (VIBANs) linked to the same account structure, allowing for efficient management of incoming and outgoing Transactions.
3.1.3 The Payment Account includes an FX feature for supported currencies.
3.2.1 Under the Fiat product line, JANUAR provides the following services associated with the Payment Account:
4.1. If the Customer is obligated to collect and verify identification documentation on all its clients in accordance with national anti-money laundering (AML) regulation, the Customer’s compliance program needs to be approved by JANUAR prior to the Customer’s onboarding.
4.2. The Customer must use Januar’s Products and Services in accordance with these Terms and with all applicable laws and regulations.
4.3. The Customer must take all necessary steps and apply all necessary measures to anticipate, stop, and prevent any misuse of the Accounts and any other services that the Customer has access to. The Customer must comply with all reasonable instructions JANUAR may issue regarding how the Customer can keep their Accounts safe. JANUAR cannot be liable for any damages or losses that occur as a result of the Customer’s failure to properly secure and safeguard credentials.
4.4. The Customer is responsible for checking JANUAR’s company website periodically to review the current version of the Terms. JANUAR will also distribute an email when there have been amendments to the Terms.
4.5. The Customer must ensure that only authorised users have access and must immediately notify JANUAR of any suspected unauthorised access, misuse, or security breach.
4.6. The Customer shall ensure that the Platform and API Service are used solely for lawful purposes and in compliance with these Terms.
4.7. The Customer is responsible for verifying the correctness of any payment or transfer instructions, including recipient account identifiers and wallet addresses.
4.8. The Customer must implement and maintain appropriate technical and organisational measures to protect its own systems, hardware, and software against malware, viruses, or other security risks.
4.9. The Customer accepts to truthfully answer all enquiries made by JANUAR, since JANUAR is a regulated entity and thus is subject to the Danish Anti-Money Laundering Act and the Danish Payment Act. Failure to deliver adequate replies or requested documentation (e.g. ID on owners,proof of address, source of funds, etc.), may at JANUAR’s sole discretion be considered breach of these Terms and allow JANUAR to terminate the Terms without further notice.
4.10. JANUAR does not provide any financial, investment, legal, or tax advice. It is the Customer’s responsibility to consult with appropriate professionals. The Customer is responsible for determining and handling any taxes related to their use of JANUAR's Products and Services . This includes assessing, paying, and withholding Taxes as required. The Customer is solely responsible for accurately reporting and remitting the correct Taxes to the relevant tax authority. JANUAR is not obligated to determine, calculate, collect, report, or remit any Taxes arising from transactions.
4.11. By using the Services, the Customer agrees that it is their own responsibility for securing the required licences and registrations, ensuring compliance with relevant laws. JANUAR reserves the right to block payments in certain jurisdictions until the Customer presents valid compliance documents. The Customer is liable for any legal obligations and must indemnify JANUAR against claims, damages, or costs, including attorneys' fees, arising from non-compliance. This includes covering all legal expenses related to unauthorised activities connected with the use of JANUAR’s Products and Services.
4.12. The Customer shall indemnify and hold JANUAR harmless from and against any and all losses, damages, claims, penalties, costs, and expenses (including reasonable legal fees) incurred by JANUAR arising out of or in connection with the Customer’s breach of these Terms, misuse of the Services, or failure to comply with any applicable legal, regulatory, or contractual obligation relating to its use of the Services.
4.13. The Customer acknowledges that JANUAR’s total liability arising from or relating to the Services, whether in contract, tort, or otherwise, shall not exceed the limits stated in Sections 4.15 and 4.16. JANUAR is not liable for the acts or omissions of intermediary banks, liquidity providers, third-party networks and infrastructure providers, or other third parties involved in processing Transactions.
4.14. The Customer’s purchase of goods, services, digital content or otherwise from a third-party will at all times be subject to the third-party's terms and conditions and JANUAR shall in no way be liable for the actions or inactions of the third-party.
4.15. JANUAR will be liable for direct losses of Customer funds or loss of access to such funds resulting from incidents attributable to JANUAR, including system malfunctions or security breaches. Liability is capped at the market value of the affected assets and funds at the time of the loss, except where mandatory law provides otherwise.
Service unavailability, including during planned maintenance or emergency interruptions handled in accordance with the Service Level Agreement, does not in itself give rise to additional monetary liability. Where a recurring monthly fee is charged and account access is unavailable for more than fifteen (15) consecutive days due to technical issues attributable to JANUAR, the monthly fee will be waived in full, which constitutes the sole monetary remedy for such unavailability.
JANUAR is not liable for losses arising from events beyond its reasonable control, including blockchain-related issues outside of JANUAR’s direct influence, force majeure events, internet or third-party service failures, deliberate misuse of the system, or for any indirect or consequential losses such as missed opportunities or loss of potential income.
4.16. Subject to Section 4.15, JANUAR’s liability for direct damages shall always be limited to the refund of eventual effective losses incurred by the Customer plus the sum of the monthly account fees to be received by JANUAR under this engagement during the period of six (6) months preceding the breach of these Terms.
4.17. JANUAR does not permit any nested flow within JANUAR Accounts. If the Customer wishes to allow their clients to accept third party payments into their JANUAR Accounts, they must direct this flow using JANUAR’s Embedded Accounts. This is because the JANUAR Embedded Accounts product includes JANUAR performing the KYC process for both the Partner Account holder and each Client-Account. By issuing individual IBANs for each verified Client-Account, JANUAR maintains a direct relationship with every underlying party, thereby eliminating the nested flow.
4.18. In the event of insolvency, all customer funds are safeguarded in accordance with regulation. JANUAR will not use customer funds in the event of a wind down of the company. JANUAR will use reasonable efforts to ensure critical systems will remain online until all customer funds and assets are returned. JANUAR will also ensure that the company can continue critical activities during the wind-down.
5.1. JANUAR will provide the Customer with access to a Payment Account through JANUAR’s financial partner(s).
5.2. The Payment Account allows the Customer to hold and transfer funds using their Payment Account as described above. JANUAR will combine the balance of the Customer’s Account(s) with other Customers’ balances and hold those funds in a safeguarding account at a bank or invest those funds in accordance with Danish regulation on safeguarding of Customer funds. JANUAR owns the interest or other earnings on these investments.
5.3 The Payment Account is provided solely for the execution of payment transactions and does not constitute a deposit account. Funds may only be held for as long as necessary to execute payment transactions and in accordance with applicable law. JANUAR reserves the right to require the withdrawal or transfer of funds where an Account remains inactive or is used primarily for storage purposes.
5.4. Pooled Customer funds are held apart from JANUAR’s own funds and held in a safeguarded account in the name of JANUAR. Customers’ beneficial ownership remains unaffected by pooling. Customers’ beneficial ownership remains unaffected by pooling. JANUAR will not use Customers’ funds for its operating expenses nor for any other corporate purposes. Safeguarded funds are excluded from JANUAR’s winding-down plan.
5.5. For certain account configurations offered by JANUAR, fiat funds received in the Payment Account may, in accordance with the applicable product terms, be converted into a stablecoin on an end-of-day basis and credited to the Customer’s Crypto Account. Such conversion forms part of the agreed operational model for that specific Service.
5.6. The Customer’s Accounts contain the balance of funds available for payments. When the Customer uses the Service to pay a third party, the Customer instructs JANUAR to transfer the funds from the Customer’s Accounts to the recipient’s account, i.e. the account for the third party. The Customer needs to have enough balance to cover the amount of any payment initiated and the Transaction Fees owed to JANUAR at the time of the payment.
6.1. JANUAR reserves the right to restrict or suspend the execution of transactions and to block or freeze the Customer’s Accounts where required for legal, regulatory, or risk management purposes. Any notice to the Customer, where applicable, shall be handled in accordance with Section 11.3.
6.2. The Customer authorises JANUAR to execute payment instructions submitted by authorised Users and to debit or credit the relevant Accounts accordingly, subject to these Terms and applicable law.
6.3. Only sums credited to the Customer’s Accounts shall be treated as available for payments initiated by the Customer. JANUAR will not act on an instruction from the Customer if there are not sufficient funds on the relevant Accounts to carry out the requested Transactions. Any incoming payment shall be credited to the Customer’s relevant Accounts.
6.4. JANUAR has the right to and will monitor the Customer’s transactions, account balance, and general use of its Accounts to ensure Customers comply with JANUAR’s Terms to detect and prevent financial crime including money laundering, terror financing and market abuse. This is done for JANUAR to be in compliance with the regulatory requirements as a Payment Institution.
7.1. JANUAR may have to suspend the Service to deal with technical changes, to conduct Platform maintenance on a regular basis, upon order from supervisory authorities or law enforcement, or to update the Service to reflect and comply with changes in relevant laws and regulatory requirements to which JANUAR is subjected to, or has decided to comply with on its own accord.
8.1. The services and all content included in or made available through the Services, including but not limited to all copyright, trademarks, patents, service marks, domain names, trade names, rights in designs, software code, icons, logos, characters, layouts, rights in know-how, trade secrets, buttons, colour scheme, graphics and other intellectual property rights ("IP") is the property of JANUAR, its affiliates or its licensors and is protected by local and international intellectual property laws and treaties.
8.2. Subject to these Terms, JANUAR hereby grants the Customer a limited licence to use the JANUAR Platform, solely for the purpose as stated in these Terms.
8.3. The use of the Services does not grant the Customer any rights other than those granted to the Customer under these Terms. Nothing contained on JANUAR’s websites or any communications to the Customer shall be construed as granting, by implication or otherwise, any licence or right to use any IP without our prior written consent.
9.1. The Customer shall pay the fees for the Services in accordance with JANUAR’s price list published at https://www.januar.com/pricing (the “Price List”), as updated from time to time. The Price List forms an integral part of these Terms.
This Price List excludes any intermediary bank and blockchain fees that may be incurred during payment processing. The Customer assumes responsibility for these fees and acknowledges that JANUAR is not liable for any charges imposed by other banks or blockchains as part of transactions.
9.2. If a payment is received by the Customer but later discovered that the funds must be returned, the fees will not be reversed.
9.3. The Customer agrees to authorise JANUAR to withdraw onboarding fees and monthly fees as per the direct debit authorisation signed with the Contract.
9.4. In case of insufficient balance to cover the fees due to JANUAR, late payments are subject to interest in accordance with the applicable Danish Interest Act (in Danish: Renteloven). The default interest rate is calculated as the official lending rate of Danmarks Nationalbank, as determined on 1 January and 1 July of each year, plus eight (8) percentage points. Any applicable interest shall accrue only from the due date of the outstanding amount and in accordance with mandatory law.
9.5. JANUAR reserves the right to amend the Price List from time to time. Any changes to the Fees or the introduction of new fees that are unfavorable to the Customer shall be governed by section 2.7 of these Terms.
10.1. The policy applied to data protection is set out in the Privacy Policy available on the JANUAR website.
10.2. JANUAR may be obliged to disclose Customer data to third parties such as but not limited to law enforcement, the Danish financial supervisory authority, and different auditors or Group Companies. This includes all information provided in the compliance and onboarding process, including but not limited to, name, address, and account number or IBAN to the banks involved, the operators of payment and communications systems. By using the Account and the Service, the Customer authorises JANUAR to disclose the necessary data as well as associated data of any kind to third parties and Group Companies as legally required.
11.1. JANUAR may: (a) suspend, restrict, or terminate the Customer’s access to any or all of the Services, and/or (b) deactivate or cancel their Account if: (i) JANUAR is required by a facially valid subpoena, court order, or binding order of a government authority; (ii) JANUAR reasonably suspects the Customer to use its Accounts in connection with a prohibited use of business; (iii) Use of its Accounts is subject to any pending litigation, investigation, or government proceeding and/or JANUAR perceives a heightened risk of legal or regulatory non-compliance associated with the Customer’s Accounts activity; (iv) JANUAR’s service partners are unable to support the Customer’s use; (v) The Customer takes any action that JANUAR deems as circumventing JANUAR's controls, including, but not limited to, opening multiple Accounts; (vi) JANUAR reasonably believes that the Customer is in material breach of the Terms, including any material misrepresentation to JANUAR.
11.2. JANUAR will terminate the Customer’s access to any or all of the Services, cancel the Customer’s Account(s) and offboard the Customer from the JANUAR Platform as a consequence of warnings from the side of JANUAR in case of any such activities incongruent with the Terms of Service, including but not limited to the use of the account for deposit purposes.
11.3. Further, JANUAR reserves the discretionary right to unilaterally block, suspend and/or terminate the Customer’s use of the Services, either temporarily or permanently in the following circumstances:
11.4. JANUAR will not be liable to the Customer for any losses incurred in connection with closure of Services or suspension of Accounts.
11.5. When the Customer believes the reasons for a suspension no longer exist, and JANUAR has not yet reestablished access to any Service suspended, the Customer may notify JANUAR via email to support@januar.com.
11.6. The Customer may request termination and Accounts closure at any time. JANUAR will proceed to the closure of the Accounts at the end of the month, taking into account operational requirements, without causing unnecessary delays.
12.1. The Customer warrants that:
12.2. JANUAR warrants that:
13.1. In accordance with Article 6 paragraph 3 of the Danish Payment Act (in Danish: “Betalingsloven”), it is agreed by the Parties that the following provisions aiming at ensuring consumer protection (B2C) shall not apply to the Services provided by JANUAR to the Customer: Chapter 5 and Articles 80, 82(3), 97, 98, 100-102, 104, 111, 112, 117-119 and 125 in the Danish Payment Act.
13.2. The excluded provisions pertain primarily to consumer protection measures intended for private individuals (B2C relationships), including requirements on pre-contractual and ongoing information disclosures, as well as certain rights related to payment transactions and consumer-friendly procedures for handling unauthorised or disputed transactions. By agreeing to exclude these specific provisions, the Customer acknowledges that these consumer-oriented safeguards do not apply to their contractual relationship with JANUAR, as the Customer is considered a business entity rather than a consumer.
14.1. If an Event of Default as listed below occurs, unless otherwise prescribed by applicable law, JANUAR may close the Customer’s Accounts, in JANUAR’s absolute discretion, with a normal notice of one month. The notice may be waived in case of serious breach of applicable regulations or order by a supervisory authority, regulator, or any such extreme circumstances.
14.2. Each of the following will be an “Event of Default”:
14.3. Under such conditions, JANUAR will freeze the Customer’s account and take actions as required by applicable law.
14.4. JANUAR shall in no case be liable for any economic loss, delay, discontinued service or failure in performance to the extent such loss, delay, discontinuity or failure is caused by fire, flood, explosion, war, strike, embargo, governmental requirements, civil and military authority, data trespass, denial-of-service (DoS) attack, pandemics, unlawful action of the Customer or any other cause beyond JANUAR’s reasonable control.
15.1. JANUAR does not endorse in any way the Customer’s product or services and Customers may not use JANUAR’s name, logo, trademarks, copyrights or any other intellectual property or business secret without prior written approval from JANUAR.
16.1. If any provision in these Terms is held to be invalid or unenforceable, these Terms including the remaining provisions will remain in full force and effect as if such invalid or unenforceable provisions had never been included.
16.2. JANUAR may modify, suspend or discontinue, temporarily or permanently, all or any part of our Services with or without notice. JANUAR reserves the discretionary right, at any time and for any reason, to discontinue, redesign, modify, enhance, change, augment, expand, reduce, patch the software, the entire JANUAR Platform, and/or the Services, including without limitation, the structure, specifications, 'look and feel', navigation, features, UX, UI, embedded functionalities, and other elements of the software and/or the Services or any part thereof. In case of major change, such as the suspension or discontinuity of a major feature, JANUAR will give, to the best of its ability and unless this is the result of supervisory request or if the changes are aimed at ensuring compliance with applicable laws, at least one week notice. The Customer agrees that JANUAR will not be liable to the Customer’s customers or to any third party (on behalf of whom the Customer may be acting) for any lack of opportunity resulting from modification, suspension or discontinuity of all or any part of our Services.
16.3. The failure of a Party to exercise any right, power or remedy provided under these Terms shall not constitute a waiver by such Party of its right to exercise any such or other right, power, or remedy.
17.1. These Terms shall be governed by and construed in accordance with the laws of Denmark, excluding its conflict of law rules, and applicable European Union regulations, including the Markets in Crypto-Assets Regulation (MiCA).
17.2. Any dispute arising out of or in connection with these Terms, including any disputes regarding the existence, validity, implementation, or termination thereof, shall be settled by the ordinary courts in Denmark with the district court of Copenhagen as chosen venue.
17.3. Prior to any legal action, the Customer should seek resolution of the dispute by submitting a complaint to JANUAR according to its complaints policy.
To initiate a fiat payment, the Customer must provide the amount and currency to be paid, message to recipient, recipient’s name and recipient’s account identifier in the form of International IBAN or Danish Domestic BBAN number. The Customer is solely responsible for ensuring that all payment details are complete and accurate. JANUAR may reject, delay, or request additional information in relation to a payment where required, to comply with applicable legal or regulatory obligations, including anti-money laundering and fraud prevention requirements.
To execute a payment transaction, the User gives consent, by providing the needed information through JANUAR’s API services or after pressing Confirm on JANUAR’s Platform. Transactions sent through the API are given consent by using the API Key to sign the transaction as part of payment initiation.
The time at which a payment order is deemed to have been received is immediately through API or after 5 seconds through the Platform. The Customer can only cancel the payment order within the first 5 seconds after pressing Confirm on JANUAR’s Platform. Once a payment order has been received by JANUAR, it becomes irrevocable except as expressly stated herein or where otherwise required by applicable law.
The maximum completion time for the execution of a payment transaction is dependent on the path of the payment. JANUAR will send the transaction to a financial partner immediately after which the payment order will be executed at earliest convenience, typically within 1 banking day. JANUAR’s financial partner then sends it to the receiving bank. The receiving bank processes the payment within 1-2 banking days. The time for the payment to be completed by the involved institutions can take up to 3 banking days. If the transaction is flagged by transaction monitoring tools, this timeline will extend due to manual processing.
Purpose and Use of the Payment Account
The Payment Account is provided exclusively for the execution of payment transactions in connection with the Customer’s business activities. The Payment Account does not constitute a deposit account and may not be used as a savings or investment vehicle. Funds held in the Payment Account do not accrue interest.
JANUAR reserves the right to impose limits, restrictions, or require the withdrawal or transfer of funds where the Payment Account is used primarily for storage purposes, remains inactive for an extended period, or where required to comply with applicable law, regulatory requirements, or JANUAR’s internal risk management policies.
When a customer purchases JANUAR’s Crypto Services, it is imperative to expand on the definitions to include relevant terms.
i. Custodial wallet
ii. JANUAR provides a Custodial Wallet service that enables Customers to deposit, store, and withdraw supported Crypto Assets, and to initiate transfers of such Crypto Assets to and from third parties, including third-party or Customer-controlled wallets.
iii. Each Customer’s wallet is managed within JANUAR’s secure infrastructure, operated through designated third-party wallet technology providers. All security measures and configurations are standardized and managed by JANUAR; Customers cannot modify or select individual security settings.
iv. The Custodial Wallet does not involve discretionary management of Crypto Assets and JANUAR does not provide investment or portfolio management services. Rather, it provides a safe and compliant infrastructure for the holding and movement of Crypto Assets.
v. Safeguarding and Segregation of Customer Assets: JANUAR’s Custodial Wallet safeguards Customer crypto assets through the use of an institutional-grade segregated vault structure. Customer holdings are recorded and allocated separately from those of other Customers and from JANUAR’s own assets. This structure provides a clear distinction between individual Customer holdings and enhances transparency and security.
vi. Crypto services
vii. JANUAR provides a suite of Crypto Services enabling the movement and exchange of Crypto Assets. These include:
viii. Crypto Conversions – conversions between crypto-to-crypto, crypto-to-fiat, and fiat-to-crypto. Under MiCA, JANUAR executes such orders on behalf of the Customer through a straight-through-processing (STP) model.
ix. Crypto Transfer Services – transfers between supported wallets.
x. Crypto Payment Services – services enabling payments for goods or services in Crypto Assets. Where such services qualify as payment services under applicable law, including in relation to E-Money Tokens (EMTs), they are provided under the Danish implementation of Directive (EU) 2015/2366 (PSD2), and are subject to the applicable terms, conditions, and client rights set out in this Agreement and under governing national law. Such payment services are provided directly by JANUAR as a regulated payment institution.
Customers intending to facilitate crypto payment services to their own clients must ensure compliance with MiCA Article 70(4), as such activity requires both MiCA and PSD2 authorizations.
xi. Order execution of Crypto Asset transactions is carried out in accordance with Appendix III - Order Execution.
xii. Transfers of funds
xiii. To use JANUAR Wallet, Customers must transfer crypto funds into their Crypto Account. The address can be seen in the UI on the Platform and requested sent using the API. Once the deposit is confirmed, Customers can monitor their funds through a secure dashboard that reflects real-time updates based on blockchain transactions.
xiv. To transfer funds out of the Crypto Account, Customers must provide the type and amount of the crypto asset to be transferred. This can be initiated either through JANUAR’s API by providing an API Key or directly through the user interface on the Platform.
xv. The Platform underpins the security of JANUAR Wallet by employing timelocked address whitelisting for sending out funds, ensuring that there is time to halt any transactions to unintended wallets. This significantly reduces the risk of unauthorized access and fraud. Furthermore, the Customer has full control over their assets and can initiate withdrawals or transfers at any time through the Platform, ensuring they maintain full ownership and access.
xvi. JANUAR Wallet also complies with stringent regulatory standards, segregating all Customer assets in a manner that ensures they are legally protected, even in the unlikely event of JANUAR’s insolvency. The use of dedicated wallets provides Customers with a high level of security and transparency, as they can independently verify the status of their assets via blockchain explorers. Additionally, Customers can, at any time, pull reports at will detailing their holdings and transaction history, ensuring clear and regular communication regarding their assets for any period of interest using the Platform UI.
i. Crypto Assets, including cryptocurrencies, are subject to various risks, such as market, liquidity, price volatility and technology risk, including potential losses resulting from theft, fraud, hacking, protocol failures, regulatory actions, and/or potential operational issues. By using JANUAR Crypto Wallet and Trade, the Customer recognizes these risks and agrees that JANUAR holds no responsibility for any losses or damages incurred, except in cases of JANUAR's gross negligence directly causing such losses.
ii. Without prejudice to Section 4 of the Terms, JANUAR is not responsible for failures, delays, forks, congestion, network upgrades, validator actions, or other technical issues attributable to blockchain networks or third-party infrastructure providers.
iii. The responsibility falls on the Customer to ensure the correctness of the recipient account information provided for the transfer of funds or Crypto Assets. If incorrect payment details have been provided, the payment or transfer may be delayed or credited to a wrong account/wallet. JANUAR shall not be held liable for any losses incurred by the Customer due to entering erroneous account information.
i. Conversion of Funds or Crypto Assets
ii. If the Customer uses the Service to convert one Currency into another, the conversion rate provided during conversion includes the FX Currency Conversion fee referred to in the Price List. The conversion rate is continuously updated and a final rate applied during conversion is determined after the Customer has decided to execute a conversion.
iii. The Customer can use the Service to convert between supported Currencies and Crypto Assets. The conversion rate provided during order execution includes the Crypto Asset Conversion Fee referred to in the Price List. The conversion rate is continuously updated, and the final rate used for conversion is determined after the Customer confirms the execution. It can take several days for fiat funds to reflect in the Customer’s Payment Account at JANUAR. In case the Funds or Crypto Assets does not arrive at JANUAR’s designated liquidity venue within 144 hours (6 days), JANUAR reserves the right to refund and cancel the conversion. Additionally, upon conversion, there will be a deduction to cover estimated Crypto Asset Transportation Fees between JANUAR and the liquidity venue, as well as blockchain network fees. Variations in the transportation fee component are expected due to the constantly fluctuating blockchain network fees and their price volatility. Hence, the final amount depends on both the actual conversion timing and applicable Transportation Fees. There might be further limitations beyond JANUAR's control. Certain transactions may require the Customer to maintain a sufficient balance of network-native tokens to cover applicable blockchain network fees. The Customer is responsible for ensuring that adequate balances are available to facilitate such transactions.
iv. Custody and Balance of Crypto Assets
v. JANUAR holds the Crypto Asset balance of a Customer’s Crypto Wallet within a segregated wallet provided through a third party wallet infrastructure provider. This ensures the assets are stored separately from JANUAR’s operational assets and from the assets of other Customers.
vi. The Customer’s Crypto Account reflects the total amount of Crypto Assets held by the Customer. Funds and Crypto Assets in transit, after a JANUAR Trade conversion or otherwise outside of the segregated vault, are not in JANUAR’s custody. Customers must recognize that risk during transit is borne by the Customer until credited. Incoming transfers will be credited to the account(s) only after sufficient blockchain confirmations. The Customer can consult their active balance via the Platform or API.
vii. JANUAR reserves the right to restrict transactions into or out of the Crypto Account, where the origin cannot be confirmed, in accordance with the EU Transfer of Funds Regulation (TFR) also known as ‘Travel Rule’ or where there is a suspicion of Sanctions breach, or relation to financial crime until such a suspicion has been disproved.
i. Request for Quote (RFQ): Orders are executed via our primary liquidity provider, which is an EU VASP in the process of becoming a CASP, where a time-sensitive price quote is provided.
ii. Market Orders: For specific assets that require immediate execution at the prevailing market price, orders are executed through the API of a MiCA licensed crypto exchange.
Iii. Minting/Burning: For stablecoin conversions—such as minting or redeeming USDC through Circle—direct transactions are conducted without reliance on a traditional exchange.
Get started as soon as possible. Book a chat, ask us by email, or start your onboarding today.